Frequently Asked Questions
Everything you need to know about your Chasuble shopping experience.
What is your standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
Chasuble accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I ensure I am ordering the correct size?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite similar garments for the best fit.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our high-fashion pieces are responsibly made.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.